Frequently Asked Questions
Everything you need to know about Radical Fingerboards gear and services.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the country, while international orders may take 10-21 business days depending on customs processing.
What is your return policy for fingerboard decks and parts?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please note that used decks or assembled completes cannot be returned due to wear and tear.
Do you ship worldwide?
Yes, we ship our professional fingerboard gear to enthusiasts globally. Shipping costs and delivery times are calculated at checkout based on your location.
Are your fingerboards suitable for beginners?
Absolutely. We offer a range of products from entry-level complete setups to professional-grade components, ensuring there is high-quality gear for every skill level.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your delivery status.